Privacy Policy
Last updated: April 2026
1. Introduction Solenne ("we," "us," or "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your personal data. By using withsolenne.com or joining our waitlist you agree to this policy.
2. Who we are Solenne is operated by Shamber Ebert, Solenne LLC, based in Arlington, Virginia, United States. If you have questions about this policy contact us at hello@withsolenne.com.
3. What information we collect
Information you give us directly: — Your first name and email address when you join our waitlist — Your name, email, and message when you contact us through our contact page — Any additional information you choose to share with us
Information collected automatically: — Basic website analytics including pages visited, time on site, and referring source — Device type and browser information — IP address
Information from third parties: — Squarespace collects basic analytics when you visit our website — Flodesk collects and stores your email address and name when you join our waitlist
4. How we use your information We use your information to: — Send you retreat announcements, updates, and early access notifications you signed up for — Respond to your enquiries and messages — Improve our website and understand how visitors use it — Send occasional emails about Solenne retreats and updates
We will never use your information for anything other than what is described in this policy. We do not use your information for automated decision‑making or profiling.
5. Email marketing When you join our waitlist you are opting in to receive emails from Solenne. These emails will include retreat announcements, updates, and occasional founder notes. You can unsubscribe at any time by clicking the unsubscribe link in any email or by emailing hello@withsolenne.com. We use Flodesk to manage our email list. Flodesk's privacy policy is available at flodesk.com.
6. How we store your information Your personal data is stored securely through our third-party platforms — Squarespace and Flodesk. We retain your information for as long as you are subscribed to our list or have an active relationship with us. If you unsubscribe or request deletion we will remove your data within 30 days. We take reasonable steps to protect your information from unauthorized access.
7. Who we share your information with We do not sell, rent, or trade your personal information to third parties. We share your data only with the following trusted service providers who help us operate our business: — Squarespace — website hosting and analytics — Flodesk — email marketing — Google Analytics — website analytics
Each of these providers has their own privacy policy and is contractually required to protect your data.
8. Cookies Our website uses cookies — small text files stored on your device — to improve your experience and understand how visitors use our site. These include essential cookies required for the site to function and analytics cookies that help us understand visitor behavior. You can disable cookies in your browser settings though this may affect how the site functions.
9. Your rights You have the right to: — Access the personal information we hold about you — Request correction of inaccurate information — Request deletion of your personal information — Unsubscribe from our emails at any time — Object to how we use your information
To exercise any of these rights email hello@withsolenne.com. We will respond within 30 days.
10. California residents — CCPA If you are a California resident you have additional rights under the California Consumer Privacy Act including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your rights contact hello@withsolenne.com.
11. GDPR — European residents If you are located in the European Economic Area you have rights under the General Data Protection Regulation. Our legal basis for processing your data is your consent — which you give when you join our waitlist or contact us. You have the right to withdraw consent at any time by unsubscribing or contacting us directly. For GDPR enquiries contact hello@withsolenne.com.
12. Children's privacy Our website and services are not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child please contact us immediately.
13. Links to other websites Our website may contain links to third-party websites including Instagram and our booking platform. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.
14. Changes to this policy We may update this privacy policy from time to time. Changes will be posted on this page with an updated date. We will notify waitlist subscribers of any significant changes by email.
15. Contact Questions, concerns, or requests regarding this privacy policy should be directed to:
Solenne: hello@withsolenne.com; withsolenne.com